Good to know
Information about
your trip
Arrive, take a deep breath, relax: Finally, your well-deserved vacation begins at Hotel Sonneneck. We want to offer you the best possible service for maximum comfort. This includes providing you with the following important information.
General
- All prices are per person and day, including breakfast buffet and all included services.
- Your room is prepared for you from 14:00 on the day of arrival. On the day of departure, we ask you to vacate the room around 11:00.
- Please note that photos of rooms and bathrooms may vary.
- Hotel Sonneneck is a non-smoking hotel.
- Dogs are welcome! Both a water/food bowl and treat is provided for your best companion in the room. We charge Euro 15,00 per day for the extra cleaning effort. We ask for your understanding that your four-legged friend has neither access to the wellness area nor to the restaurant. Due to the different room sizes, we ask you to inform us about the size of the dog in advance.
- Parking: 4 € in front of the door and 8 € underground parking (per day).
- Children – up to 2 years free of charge – up to 6 years 50 % reduction – up to 12 years 30 % reduction
- Extra bed per day 40,- € incl. breakfast
- Single room surcharge price per day: 20 % dietary surcharge per day 10,- € with VP
- You can pay your hotel bill on the spot in cash as well as with EC-card, Mastercard/VISA.
Cancellation policy
Due to the pandemic, we have adjusted our cancellation policy as follows:
A cancellation without charges is possible until 30 days before arrival.
In case of a cancellation we try to allocate the room you reserved to smoeone else.
Unfortunately if this is not possible we have to bill cancellation fee as follows:
- Cancellation until 30 days before arrival: Free reversal
- Cancellation conditions: 0-29 days before arrival 80 %
- Non-appearance or premature departure: 100 % of the travel price
We suggest to cover travel insurance at Hanse-Merkur. Beyond that, it contains a cancellation due to COVID-19. You can cover the insurance at the following Link.
